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License Dongle is Detected, but Still in Evaluation Mode

Posted: 16 Nov 2019, 19:35
by beck
I have an issue where it appears V-REP is detecting my license dongle, but it's still in evaluation mode. The dongle ID is printed in the console, but I can't save. I'm on Ubuntu, and followed the instructions in the readme to set up the udev rules.

Re: License Dongle is Detected, but Still in Evaluation Mode

Posted: 18 Nov 2019, 14:42
by coppelia
Hello,

when you nagivate to [menu bar --> Help --> Enter license key...] does it say something like: "hardware ID" or "hardware ID (dongle)"?
If it is the second, then your dongle gets correctly detected. You should have received a license key associated with your dongle. YOu should enter it in that dialog.

Best regards,
Marc

Re: License Dongle is Detected, but Still in Evaluation Mode

Posted: 18 Nov 2019, 20:53
by beck
Ah, I didn't know I also needed to enter the license key, that's the issue. Thanks!