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Commercial license issues
Posted: 02 Aug 2018, 20:11
by robo_ninja
We are using a V-REP PRO commercial floating license which is served on a server machine. I followed the steps in the readme file and edited the usrset.txt on the client machine accordingly. Even though the ip address is correct, the client machine fails to use the served license. I get the following error everytime I try to run vrep.sh -
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No dongle was found. If you are using a dongle license key, make sure to read the readme.txt file.
And it loads in the EVAL mode. Am I missing something?
Re: Commercial license issues
Posted: 03 Aug 2018, 06:57
by coppelia
Hello,
when you try to connect to the floating license server, does it display anything on the server console?
Also, is the server correctly configured (i.e. plugin is inserted, and running the server displays the available licenses).
Cheers
Re: Commercial license issues
Posted: 03 Aug 2018, 15:03
by robo_ninja
I am assuming that the server is configured correctly since the server displays the licenses. But when I connect to the floating license server, nothing is displayed on the server console?? What is expected to be displayed?
Re: Commercial license issues
Posted: 06 Aug 2018, 19:17
by coppelia
On the server console you should see messages when a machine tries to connect to it.
Are you sure the server can be ping'ed?
Basically, there are exactly 3 settings on the V-REP side:
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floatingLicenseEnabled = true
floatingLicenseServer = 127.0.0.1 // i.e. the IP of the server
floatingLicensePort = 20249
Could it be that the port is blocked? (i.e. firewall, used by another service, etc.).
Cheers
Re: Commercial license issues
Posted: 08 Aug 2018, 16:27
by robo_ninja
Yes the port was blocked by firewall. Disabling firewall/opening the port worked for me. Thank you.