Cannot open software normally

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Hacher
Posts: 40
Joined: 28 Nov 2024, 02:00

Cannot open software normally

Post by Hacher »

After opening the software, it gets stuck on this interface, and after a while, the software automatically closesd,and re-install still cannot resolve this problem. The version is v4.10.0,my system is windwos11.
https://www.filemail.com/d/kczfpkbrdkgwiek
coppelia
Site Admin
Posts: 10805
Joined: 14 Dec 2012, 00:25

Re: Cannot open software normally

Post by coppelia »

Hello,

can you show me what the terminal window prints until the crash?
For me, this looks like a graphics problem (graphics driver, etc.).
Did it work previously? If yes, what did you do in-between (driver update, software installation, etc.)

Cheers
Hacher
Posts: 40
Joined: 28 Nov 2024, 02:00

Re: Cannot open software normally

Post by Hacher »

It is normal before, but don't remeber what I have done, I think there 's nothing special that can influnce the software.This is the terminal:
https://www.filemail.com/d/ondbbqjwlbivsqv
Hacher
Posts: 40
Joined: 28 Nov 2024, 02:00

Re: Cannot open software normally

Post by Hacher »

Problem has been solved by reset the internet Firewall settings
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