License dongle not found in WSL2 environment

[Yu-Ru Huang]

I am trying to use CoppeliaSim Pro inside WSL2, but am having trouble finding dongle during intialization. I am using usb passthrough method described here https://learn.microsoft.com/en-us/windo ... onnect-usb. I wonder if there is anything I am missing here.

[coppelia]

Hello,

try with following (from the readme.txt):

Code: Select all

    a) $ lsusb
    b) Make sure that the dongle is correctly plugged
       and recognized (VID:1bc0, PID:8100)
    c) $ sudo cp 92-SLKey-HID.rules /etc/udev/rules.d/
    d) Restart the computer
    e) $ ./coppeliaSim or alternatively ./coppeliaSim.sh

Cheers

[Yu-Ru Huang]

Hello,
Thank you for the response. Yes, I have followed the instructions in readme.txt, however, I am still getting "no dongle found" during CoppeliaSim initialization. I am running version v4.1.0.

[coppelia]

The dongle should be blinking when initialized by CoppeliaSim. Otherwise, it means that very probably there is a problem specific to the WSL2 usb passthrough...

Cheers

[Yu-Ru Huang]

Hello,
Thank you for the information. The dongle is not blinking when CoppeliaSim is initialized in WSL2.
Cheers

[coppelia]

What about other USB devices? Do those work?

[Yu-Ru Huang]

Hello,
Thank you for the response. By other USB devices, do you mean devices such as usb webcam? I tried to use Logitech USB webcam in WSL2, and it worked after building a WSL2 kernel with the appropriate driver. I am not sure if certain drivers need to be built into the kernel for the USB dongle to work.

Cheers.

[coppelia]

Starting with CoppeliaSim V4.4, we also offer cloud-based licenses, that should work without a problem in your WSL2 environment..

Cheers